Last night saw the end of the 2014 Super Rugby season for the Queensland Reds. In a season where the membership of the Reds hit 55,000 (obviously this number includes single / three game memberships) it is strange to be writing a post about improving the fan’s experience. However, having attended all but one home game this year: the matters I intend to raise are things that have been floating through my mind all year.

Whilst the Reds are to be applauded for their obviously excellent membership drive this year, in the context of a poorly coached and under performing team going onto the field, here are 5 things they or the QRU must improve on to improve the fan’s experience AND keep all those members coming through the door:

1. Stop playing music / chants in the middle of play

I have never experienced this at any other Australian…